Staff Training

COMMUNICATION between
CAREGIVERS and PATIENTS’ FAMILIES

Communication with families doesn’t need to be only verbal.
Doctors and nurses can ignite emotional intelligence, awareness, and collaboration among families through simple practical exercises.

In this training session, we experience and learn how to support families with the clearest and most effective communication.

Aging Made Simple

To make things clearer, we play with objects and sensory constructions. We simplify and make accessible to everyone complex topics of aging, health, and care.

We also use senses and movements to help understand or embody the point of view of the patient.

Families’ Awareness and Emotional Intelligence

We use the same objects and materials and work with the perceptual system of each participant.

By experimenting with exteroception and interoception, we find practical ways to help patient relatives develop their emotional intelligence.

This practical approach helps participants guide families’ behavior in interactions with the relative patient.

Non-verbal Communication

Non-verbal communication helps families realize that their relatives are well taken care of and in very good professional hands.

By dynamically interacting with participants, we create awareness of caregivers’ body language and expressions.

We explore the emotional impact of this unwitting language on patient relatives. We develop a new non-verbal language to avoid misunderstandings and unexpected awkward reactions.

Impact on Caregivers and Patients’ Families:

  • Supporting families with clear communication;
  • Developing a practical use of their own emotional intelligence;
  • Guide families’ behavior in interactions with the relative patient;
  • Ease how to understand the patient perspective.

Flexible Formats:

a. 4-hour Intensive Starter Session
b. One-day Full Coverage PD Session
c. Two-day Full Immersion Training for Staff/Teams
d. Ongoing Support/Consulting Package

Nationwide Service:

I will come to your elderly care facility, nursing school, healthcare conference, hospital, medical and healthcare startup, and institute of palliative care and medicine.

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